SKIP THE LINE
& EARN REWARDS!
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Happy Hour Special
Enjoy a 20% discount from opening until 1 pm.
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Sign Up Bonus
Sign up for a Boba Nation Grand account and receive 3 free loyalty points.
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$5 Off Deal
Buy 10 drinks and get $5 off on your next purchase.
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Exclusive Promotions
Get access to special in-app discounts.
FREQUENTLY ASKED QUESTIONS:
Each qualifying drink purchase earns you 1 loyalty point. Once you collect 15 points, you’ll earn $6 in credit, which will automatically apply at checkout. Loyalty points cannot be used on Split Drinks, Fresh Juice, Acai Bowls, or any Food Items. They also have no cash value.
You need 15 loyalty points to unlock a $6 reward. Only drinks earn points. Items like desserts, food, and add-ons (when purchased alone) do not earn loyalty points.
You can still get your points added if you have the receipt. Based on the receipt we can look up customers and add loyalty points to your account.
Most likely, your phone number wasn’t entered correctly at checkout. If you signed up with the wrong number, email us at info@thebobanation.com to update your account.
No. Loyalty points are only earned when you order in-store or through the official Boba Nation Grand mobile app.
Yes, but you’ll need to log out to switch accounts. Each phone number can only be used on one account.
Points do not expire, but may take up to 24 hours to appear in your app.
Only drinks earn points. Add-ons don’t earn points when purchased alone.
Location access helps the app find the closest store for faster ordering. It’s optional and not required to use the app.
Not at this time. The app only supports pickup orders at participating locations.
Nation Wallet is your in-app balance that you can load with money and use to pay for your orders. When you purchase drinks using Nation Wallet, you earn 2x the loyalty points instead of 1.
At checkout, tap “Apply Available Offer” to use an in-app offer. For promo codes, enter it at the bottom of the screen where the total price is shown. You can’t use a promo code and an offer at the same time.
Tap the “Loyalty” button at the bottom of the home screen to check your current points and rewards.
No, loyalty rewards and promo codes cannot be combined in the same order.
Balances may take a few minutes to update. Make sure you’re logged into the correct account. If it still doesn’t show, email us at info@thebobanation.com for help.
You need to open the message in your Inbox and tap the “Add to My Offers” button at the bottom. Once added, the offer will appear under My Offers and at checkout.
At the home screen, tap the “More” button on the bottom right and select “Help and Support” to contact Boba Nation Grand directly.